All companies need a cost-effective way of ensuring that their applications are delivering maximum value. Enhancing the performance and value of your applications is no easy task, especially in today's business world. Tight IT budgets, increased IT complexity, time-to-market pressures and changing business requirements make it difficult for companies to ensure a reliable, responsive and efficient system.


UNILOG AMS offer covers the support, maintenance and evolution of the customers’ applications portfolio, leveraging on a global network of specialized service centres.

The execution of the AMS activities is based on the following Global Assembly Line (GAL) Blueprint:

The GAL Blueprint is divided into six layers:

  1. Customer Collaboration & Governance: customer Interaction
  2. Management & Production Control: all processes that span the AMS including Governance and Piloting
  3. Management of Application Production per type of service
    • PM: for Projects Management
    • AM: for Maintenance Services Management
  4. Application Development: the actual production of the applications (all content-related processes)
  5. AD/AM Delivery Foundation: Repository, Configuration and Collaboration Management
  6. Infrastructure

The objective is to optimize the configuration of software assets, processes and production capability in the application development & maintenance domain:

  • Cost effectiveness of our production and service management capabilities
  • Efficiency & utilization of our people
  • Quality of deliveries
  • Increase Blended Delivery

For this purpose, a standard set of methodologies, processes and supporting tools are used and applied during the execution.

The Global Application Lifecycle is divided into four main activities:

  1. Project Management
  2. Application Development (AD)
  3. AM Service Management
  4. AD/AM Delivery Foundation